WebTrain Communications Corporation

Corporate Information

About WebTrain Communications

Providing high quality enterprise class web conferencing since 2000.

WebTrain Communications was formed in 1999 to develop and provide real time Internet based web conferencing and collaboration solutions.  Since then, over 600,000 professionals have chosen to become members and use our web conferencing product.

WebTrain is located in North America with development and support offices in Kelowna, British Columbia Canada.  Administration offices are located in Penticton, British Columbia and Toronto, Ontario Canada, and a subsidiary support office is located in Germany.

WebTrain enjoys the reputation of providing a rock solid dependable service and is well known for providing the most interactive conferencing product available with VoIP based audio.

WebTrain is also known for providing outstanding sales and product support.  Our development, sales and support staff work in the same office, enabling us to satisfy customer requests and inquiries on the first call.  Unlike other providers where support resolution is measured in days, our clients receive service within minutes, even on holidays or during the weekend.  WebTrain prides itself in providing exceptional service, from pre-sales through product deployment, WebTrain professionals will be available to assist you.

Secure Web Conferencing

Hosted on the backbone at MCI's bio-metric secure colo in Vancouver.

WebTrain uses the highest quality DELL and IBM enterprise class servers.  Our network is scalable, load balanced, completely redundant and fail-safe.  Our solution has been probed, injected, analyzed and reviewed by three separate security firms.

All WebTrain meetings use SSL transport, meaning data is securely encrypted using standard 128 bit SSL.  Therefore, all web conferencing meeting data (VoIP audio, slides, chat text, etc) is indecipherable as it hops across the Internet to and from participants, presenters and hosts.  Residual meeting data is never cached nor posted nor uploaded nor stored on any server.  On client PC's, data never touches a hard drive, nor can the data transport be captured in a readable format.  In summary, during your meeting, your presentation content, data and VoIP audio is always securely encrypted, private and confidential.

This extraordinary certified attention to detail is why our product has been chosen by governments, banks, the military, colleges, universities, business and other security conscious organizations.

Dependable Enterprise Class Web Conferencing

WebTrain's premium service provides unsurpassed reliability.

The WebTrain hardware is located at one of Canada's largest co-location facilities, the MCI Colo in Vancouver.

24x7 security, biometric restricted access, electrical and diesel power backup, redundant fire and cooling systems, redundant fibre and upstreams provided by the co-location help ensure the WebTrain solution is available 24x7.

We selected this location as it is one of the three most highly rated locations in Canada (the others being located in Calgary and Toronto).

MCI guarantees a maximum delivery time of 100ms in North America, and 200 ms world wide, ensuring optimal performance of our conferencing solution.

MCI (recently purchased by Verizon) has provided WebTrain with exemplary services; their commitment and attention to our needs, along with zero downtime, translates to a rock solid dependable service for our customers.  Quite simply, we chose the best for you.

Our customers rely upon WebTrain to be available when they need it.  Can you imagine using a provider whose service is not available when you are about to start an important meeting or teach a class?  Of course not, that's why we take this responsibility seriously, and our history of 100% uptime demonstrates we are delivering our promise.

Web Conferencing Business Model and Differentiators

Our brandable technology core and versatile VoIP are competitive differentiators.

WebTrain specializes in multimedia web conferencing and collaboration solutions for live interactive virtual meetings, webinars and events, remote support, eLearning, auctions and training.

Our competitive differentiators include the fastest most versatile multi-user voice activated full duplex VoIP available; an extensive and robust and unique feature set of the meeting software and website; all features are included with all plans; white labelling; branding; hosted portal are provided at no extra cost.

Our Communicator™ solution works effectively with any type of Internet connection--even low speed dial-up--with a full complement of features including, but not limited to, VoIP, video, IM, white boarding, application sharing, slide shows, web tours, message boards and other conferencing features as well.

Our software and services support both small and large businesses.  We offer "pay-as-you-go" plans, seat plans and unlimited monthly plans, as well as on-premise concurrent user licenses for in-house hosted servers.

For all plans, all features are included.  Compare this one fact to any other provider and WebTrain stands out amongst the rest of the industry.  Our VoIP is carrier grade, it is the undisputed best of all web conferencing products, and it is included at no additional cost.  And for the pay-as-you-go plans, the time used by the meeting host is always free.

We also host branded, customizable web conferencing portals; with just a single line of HTML, our product can be embedded on your website, allowing you and your hosts and participants to engage in meetings without leaving your website.

In summary, the WebTrain web conferencing service allows individuals and organizations to operate effectively while generating significant cost savings.  Our complete solution simplifies the online business process and is known for its tremendous ease of use.

Browse our Web Conferencing Pricing plans.

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