Solutions > Remote Desktop Control

Remote Control PC Desktops

Permission Based Secure Remote Control

Remote Control PC's Through Proxy Firewalls

Control client PC's from anywhere.

Are you looking for a smooth, effortless way to perform client PC management behind firewalls?  Perhaps you need to maintain your software application on client PC's located all over the world?

What if you could take total control over a client PC during the meeting to show them EXACTLY how to accomplish something?

Now, with our remote control solution, we can guarantee you can accomplish this and much more super easily, without having to add special firewall rules or wait for security approval to traverse though your client's network.  Remote control by WebTrain.  Start taking control today.


Remote Control Features and Benefits:

  • Versatile remote control any PC located anywhere, from your desk, hotel room or home.
  • Traverse though firewalls and proxies over HTTPS.
  • Desktop Scaling means participants don't need to be forced to use a specific resolution and control of larger desktops is easy.
  • Secure SSL design means all transport data is encrypted and indecipherable.

These benefits can be realized immediately.  Are you ready to utilize our permission based remote control solution?  Try our remote control solution today.


Versatile Remote Control of PC Desktops

Effortless, single click remote control.

WebTrain's remote control can be activated in two different ways.  It can be requested by the host of the meeting room, or it can be given to any participant in the room by the host or cohost.

Both methods are quick and simple.  When using either method, control can be transferred to any other meeting participant.  This not only gives the process a great deal of versatility, it also ensures your clients of rapid and impressive service--right before their eyes.

A meeting participant has a multitude of options regarding what they can share, be it the entire desktop or a specific application.  If a specific application is selected and then closed, the remote control is suspended and made ready for allocation to the next user if further needed.

Control entire desktops or applications.  Remote control any client from anywhere.


Secure Remote Sessions without Firewall Hassles

Compatible with all firewalls and proxy servers.

When using WebTrain's remote control in a meeting, all communication is performed using a standard Port 443 SSL connection.  This means that every single packet of data is encrypted.  And since port 443 is required to be open for HTTPS, port 443 is open for WebTrain.  Imagine a tool that will let you perform maintenance, software installation, or hands-on "show-me" training, without having to worry about making changes to a firewall ever again.

Because control of another person's desktop cannot be had unless the client provides permission to do so, our solution ensures nobody can take control of a PC without permission.  And if a client decides that they don't like what the person is doing on their computer after they've given permission, they can stop the control immediately with a single press of the F10 key.

Permission based remote control.  Try our remote control meeting solution.


Remote Desktop Scaling Control

Remote control larger desktops easily.

Our remote control and screen-casting features work with single and/or dual monitors.  Multiple monitors are not required, but it's a nice to be able to use dual monitors if your have them.

Remote control sessions can also be scaled to fit on any size screen, regardless of the size of the desktop being controlled.  Therefore, a 800x600 PC can be used to control computers with 1680x1050 or even larger desktops.

The remote control feature is fully available as soon as a person enters your meeting.  All it takes is two mouse clicks and their permission.


Firewall Ports, Probing and more about security

Listening agents are not used.

Are you concerned about "Listeners"?  Of course you are, because you know each listener is a potential security hole.  Our WebTrain technology does not perform listening on ports, thereby eliminating the risk of attacks, flooding or port probing.  And since all control is permission based, it is understandable why security conscious people like you choose WebTrain for performing permission based product support.

Are you concerned about the data and confidential information that is transmitted over the Internet during a support session?  Today you must be, because you know that data can be captured by proxies and routers as it hops down the Internet.

With WebTrain, a single 128 bit SSL connection is used, ensuring the data is indecipherable.  Plus, due to the way the WebTrain meeting room works, no left over images or data from the meeting remains on any of the computers that participated.  This lack of residual data and SSL ONLY transport ensures that confidential content stays that way.

Only with our highly secure web conferencing features unique to WebTrain can you ensure that your customer's confidential content and files remain private and confidential.  We've even had three different security companies confirm and verify this.

Choose WebTrain today to point and click your remote support worries away.  Start using WebTrain today.

Note to Reader: - Our solution pages detail our product and services from different perspectives.

WebTrain provides all features and services with all business models to everyone in all vertical markets, regardless of whether or not they are mentioned on a specific solutions page.  Therefore, it is a good idea to review all of the solution pages to gain a full and complete understanding of what we offer.


Review our pricing, purchase options and discounts.

Try WebTrain now.  Get started by creating your account.

WebTrainWebTrain is a lower cost, highly interactive web conferencing solution, with the quality, stability and feature sets perfect for the demands of individuals and organizations of any size.  Our WebTrain Communicator™ software allows people and business to host online web conferences, virtual meetings, video and teleconferences, desktop and application sharing sessions.  Fee based enrollable meetings with e-commerce are also provided.  WebTrain's multi-user VoIP audio eliminates the need for teleconferencing, but teleconferencing can be used with every meeting.  The WebTrain software is suitable for many types of collaboration including: Web Conferencing, Business Meetings, Webinar Presentations and Real Time Live Audio Bidding Auctions with auctioneer.  It is also perfect for Employee Training Meetings, Distance Education, Online Sales Meetings and Online Support Rooms.  It has features for recording meetings, specific audio features for Language Schools and it also provides a complete infrastructure for Colleges and Universities.  Over 600,000 professionals have made the decision to use WebTrain, why not you?  Call (250) 862-4800 today.
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