| Web Conferencing Details |
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A live presence on your website: Within two hours, you can integrate WebTrain technology onto your website. |
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No stand-by costs: Your customer service reps can keep a virtual meeting room open all day long with no costs incurred until someone joins them. |
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Low pay-as-you go prices: When a customer does join, the cost is pennies per minute. No setup fees, licenses or expensive equipment requirements. |
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Highly personalized: The customer can see whom they are talking to. All that is required for your customer service people is a simple webcam and a headset. |
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Highly interactive: Participants can text-chat questions or comments or request the microphone to speak. |
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Share any document or application: Customer service reps can show any documents or web pages or share applications. |
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Remote Control: With a simple mouse click, a customer service rep can request control of a customer's computer, then fix a problem as they watch on their screen. |
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Low bandwidth requirements: Users with even basic dial-up connections can connect and use WebTrain technology. |
