| Web Conferencing Details |
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Easy to use: With WebTrain technology integrated on your web-site, your customers can simply click to join your computer training personnel in a live, on-line meeting. |
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No cost for stand-by: Your computer training personnel can maintain a live presence on the web, keeping a virtual room open at no cost, until someone joins them. |
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Very Affordable: Even when customers do join your virtual rooms for computer training, the cost is pennies per participant, per minute. There are no startup costs, and no software or hardware to purchase. |
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Highly personal: Your customers can see and hear your live support staff, adding a truly personal touch to your service. |
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Effective: WebTrain allows you to screen cast an application or desktop to let you view your customer's problem with them. This method is far more effective than trying to understand a description of a problem over the telephone. It's as if you were standing behind the customer, watching them use their PC. |
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Low bandwidth requirements: Users with even basic dial-up connections can connect and use WebTrain. |
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Increased productivity: Solve customer problems quickly and easily using WebTrain's screen casting and remote control capabilities. |
